Resume

Emily A. Palm Mulica                 www.emilypalm.com

PO Box 173, Dillon, CO 80435

m. 503.347.6834

LinkedIn


Experience

TECH SUPPORT SPECIALIST, SUMMIT MIDDLE SCHOOL LIBRARY, JULY 2023-PRESENT

Operates circulation desk. Repairs Chromebooks and troubleshoots school technology. Creates and supports users on Google Suite. Assists students and teachers with OneCard, and advises choices on books and other library resources. Provides high-quality library experience and trains student volunteers on circulation desk and shelving.


CUSTOMER EXPERIENCE SPECIALIST, THE KEYSTONE NORDIC CENTER, SKI SEASONS 2022-’23, ’23-’24, '24-'25

Assists in writing end-of-year reports with Director. Supports cross-country skiing, snowshoeing, and tubing operations.


PUBLISHING MANAGER. AUTHOR HARRY MACLEAN — APRIL 2012-SEPTEMBER 2022

Designed interior of CreateSpace (now Kindle Direct), IngramSpark and ebook editions of books. Maximized SEO on

Wordpress website and provided technical support. Ran Facebook ad campaigns and promotions.


PROOFREADER, AUTHOR NICOLE DWIGANS — 2018-2019

Proofread Author Nicole Dwigans’ novels. Ensured copy met standards of The Chicago Manual of Style.


MARKETING ASSOCIATE, AUTHOR CATHIE BECK — APRIL 2010-JULY 2011

Assisted in social media marketing efforts for Cheap Cabernet: A Friendship. Wrote, edited, and strategized book

marketing correspondence, promotions and events. Assisted in public relations agency work by creating and writing

content for promotional emails, websites, and press releases.


P.I. BLOGGER, RYAN ROSS INVESTIGATIONS, DENVER, COLO. — MAY 2010-JULY 2012

Created, designed, and maintained blogs through Wordpress, Blog.com, and Blogspot. Generated engaging story

ideas about private investigator news in Colorado, interviewed subjects, wrote and uploaded articles.


SKI COLUMNIST, THE COLORADOAN, FORT COLLINS, COLO. — SKI SEASONS 2009-’10 & 2010-’11

Wrote engaging and useful columns with information to optimize the ski experience, including avalanche

preparedness, tips, and backcountry and on-resort safety.


MARKETING ANALYST, COLEMAN NATURAL FOODS, GOLDEN, COLO. — JULY 2008-JULY 2009

Analyzed sales data using Excel and managed all website SEO efforts to increase web traffic through the use of social

media, back linking, paid search and natural search strategies. Attended Google Analytic trainings.


COPY EDITOR, THE ASPEN TIMES, ASPEN, COLO. — MARCH-JULY 2008

Edited nearly all published copy under AP style. Designed 15-20 pages daily using AdobeInDesign, including front,

for midnight deadline. Wrote headlines. Selected AP wire stories and edited to necessary length.


LEAD REPORTER, TETON VALLEY NEWS, DRIGGS, IDAHO —SEPTEMBER 2006-AUGUST 2007

Wrote 10-15 articles weekly on a variety of topics, including features, front page news, sports, science, and outdoors.

Defined the voice of the features section by writing section cover pieces. Forged meaningful relationships with

broader community and covered county and city politics. Designed pages in Adobe InDesign.


EDUCATION

Portland State University, Portland, Ore. — Bachelor of Science, summa cum laude in mathematics & general science, 2004-’06

University of San Diego, San Diego, Calif.— Studied communications, appointed editor-in-chief of newspaper, 2000-’02


PUBLISHED IN...

The Christian Science Monitor, Women’s Adventure Magazine, Headwaters Magazine, The Summit County Citizens Voice, Teton Valley News, The Coloradoan, The Skagway News, The Aspen Times, The Whitehorse Star, Angler Magazine, Grand Homes Magazine, Teton Valley Visitor Guide, Marquee Magazine, The Oregonian